Support

FAQ & Contact

Everything you need to know about DealerPost AI. Can't find your answer? Use the contact form below — same-day replies, Monday through Friday.

Frequently Asked Questions

Common questions.

Product
DealerPost is a Chrome extension that automates posting your vehicle inventory to Facebook Marketplace. It scans your dealership website or DMS, pulls all vehicle data and photos, then auto-fills every Marketplace field — no copy-pasting, no manual typing. What used to take 47 minutes per car now takes under a minute.
No. DealerPost is a Chrome browser extension only. Nothing installs on your server, no IT department required, no compatibility headaches. Install it in under 5 minutes and start posting immediately.
DealerPost works with any dealer website or DMS that has a public-facing inventory page — including Dealer.com (DDC), CDK, Reynolds & Reynolds, DealerSocket, VinSolutions, and most others. If we don't support yours yet, contact us and we'll add it.
DealerPost saves a record of every listing you've posted — photos, descriptions, specs, pricing. When you need to repost, one click re-uploads everything automatically. No rebuilding the listing from scratch.
You describe your dealership's tone — professional, casual, urgent, luxury, etc. The AI generates every listing caption in that voice. No more generic copy that sounds like every other dealer on Marketplace.
Both plans include all core features — auto-fill, bulk queue, repost, inventory crawl, analytics, and API access. Dealer Pro adds Brand Voice AI, up to 20 user seats, unlimited weekly listings, and priority same-day support.
Billing & Account
Yes — no contracts, no cancellation fees, no questions asked. Cancel from your account at any time and you'll retain access until the end of your billing period. No partial refunds are issued for unused days.
Yes. All billing is processed through Stripe, the industry standard for payment security. We never store your card details — Stripe handles everything with full PCI-DSS compliance and end-to-end encryption.
Facebook & Legal
No. DealerPost AI is an independent third-party tool and is not affiliated with, endorsed by, or partnered with Facebook, Meta Platforms, or any of their subsidiaries. "Facebook Marketplace" is a trademark of Meta Platforms, Inc. Use of DealerPost alongside Facebook Marketplace is at your own discretion and subject to Facebook's own Terms of Service.
Facebook may restrict, limit, or suspend any account at their sole discretion based on their own policies, which change without notice. DealerPost automates the same actions a human would perform manually, but you are solely responsible for your own Facebook account, the listings you post, and compliance with Facebook's Terms of Service and Community Standards. DealerPost AI bears no liability for any action Facebook or Meta takes on your account. See our full Terms of Service for details.
Facebook's platform can change at any time. We actively monitor and update DealerPost to maintain compatibility, but temporary disruptions are possible. The Service is provided "as is" without guarantee of continuous operation. DealerPost AI is not liable for downtime, lost listings, missed sales, or any business impact resulting from platform changes. We will always communicate outages through our support email and work to restore functionality as quickly as possible.
Our full Terms of Service governs your use of DealerPost. Key points: (1) DealerPost is provided "as is" with no warranties. (2) Our liability is strictly limited — we are not responsible for lost sales, missed deals, Facebook account actions, or consequential damages of any kind. (3) You are solely responsible for the accuracy and legality of all listings you post. (4) Disputes are resolved through binding arbitration — not litigation. By using DealerPost you agree to these terms in full.
Get In Touch

Questions, reviews,
or just say hi.

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Contact Info
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Support Email
DealerPostHelp@gmail.com
Same-day replies · Mon–Fri
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Enterprise & Custom
Need white-label, custom DMS integration, or volume pricing? Select "Enterprise Inquiry" in the form or email us directly.
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